Return & Exchange

We accept returns and exchanges within 2 days of delivery for store credit only.

To be eligible, items must be unused, unworn, unwashed, and in original condition with all original packaging and tags attached. 

We do not offer refunds to the original payment method. All approved returns are issued as store credit only.

Once we receive and inspect your return, we will notify you. If approved, store credit will be issued within 3–5 business days and can be used on any future purchase.

Exchanges
If you would like a different size or item, you may request an exchange within 2 days. Exchanges are processed after we receive and inspect the original item. If the requested item is unavailable, store credit will be issued instead.

Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect.

Items that are used, worn, damaged, missing tags, or returned after 2 days will not be accepted.

To start a return or exchange, contact us at: store@fluoritemine.com